Privacy policy

At Bob Marlin Gear, we are committed to protecting our customers' privacy and personal information. As part of the buying/selling process, we collect personal information such as contact details, including your name, shipping and billing address, phone number, email address, and account information. It is very important to Bob Marlin Gear that this information is kept confidential.

Legal Compliance & Jurisdiction

This Privacy Policy complies with UAE law and relevant international privacy regulations, including the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for California residents. If you are accessing our website from outside the UAE, you acknowledge that your data may be processed in accordance with UAE laws.

Banking Transactions & Payment Security

For banking transactions, we work with PayPal and other payment processors to securely process credit card information. We do not store or have access to your credit card information. All transactions of your personal information are SSL encrypted, ensuring protection during data transmission.

Cookies & Tracking Technologies

When you visit our website, some information is collected using cookies and other tracking technologies. For example, we may collect your computer’s operating system, Internet Protocol (IP) address, access times, browser type, and site navigation behavior. Cookies are used to enhance the shopping experience, improve website performance, and for marketing purposes.

Managing Cookies

You can manage or disable cookies through your browser settings or via our cookie banner, where applicable.

Collection & Use of Personal Information

By using this website, you consent to Bob Marlin Gear collecting and processing your personal information to:

  • Accept and fulfill your order, complete transactions, assign shipping, verify payment, and issue receipts.
  • Contact you regarding your order or account.
  • Send marketing communications (only with your explicit consent).
  • Improve our products, services, and business operations.
  • Maintain accounting records and conduct business intelligence analysis.

Data Retention & User Rights

We retain personal data only for as long as necessary to fulfill the services outlined in this policy or to comply with legal obligations. You have the right to:

  • Access and rectify your data
  • Object to automated processing
  • Withdraw consent and request data deletion
  • Request a copy of your personal information

To exercise any of these rights, contact us at info@BobMarlinGear.com.

Third-Party Data Sharing & International Transfers

We may share your personal data with partners and service providers, including payment processors, shipping carriers, email distribution services, and analytics providers. In some cases, data may be stored and processed outside the UAE, including in the US and EU. We ensure compliance with data protection laws to maintain secure processing and do not sell personal information to third parties.

In certain situations, we may be required to share information to comply with government requests, legal claims, or fraud prevention.

Security Measures

We implement a variety of security measures, including encryption and authentication tools, to safeguard personal data. While we take reasonable precautions to protect your information, we cannot guarantee absolute security. Customers are responsible for keeping their login credentials confidential.

Liability for Data Breaches

While we prioritize security, Bob Marlin Gear cannot be held liable for unauthorized access, hacking, or breaches beyond our control. We recommend that customers use strong passwords and secure their accounts accordingly.

Third-Party Retailers

If your merchandise was not purchased via BobMarlinGear.com, it must be returned to the original retailer with the original sales receipt.

Policy Updates

This Privacy Policy may be updated from time to time, and changes will be reflected on this page. The last modification date is displayed below. We strongly encourage you to regularly review our Privacy Policy to stay informed of any changes.

Privacy Policy last modified on February 2, 2025.

For any questions or concerns, contact us at info@BobMarlinGear.com .